Troubleshooting
Advanced Network Troubleshooting
If you've tried the Basic Network Troubleshooting steps and are still having connection issues, the following are more advanced steps you can try. Firewall Issues An important area to check is your Firewall settings, to make sure that Core network ...
Basic Network Troubleshooting
If you're having trouble connecting to (or staying connected to Core), these basic troubleshooting steps are a good way to check for simple things that may be impacting your connection. Switch to a Wired Connection For many connection issues, the ...
Core Won't Run
In the event that you encounter a fumble running Core, there are quite a few things you can tackle to hopefully get you back in the game. Core Won't Run (After Successful Installation) 1. Minimum System Requirements Make 100% sure your computer meets ...
Uninstalling Core
We hope you will continue to use Core, please contact us if you have questions or issues. But if you are ready to uninstall Core, here are the steps you need to take. If Core isn’t for you, or if your hard drive is crying for space and Core is one of ...
File download size for the Core Launcher
In order to download Core, you will need to make sure you have enough room on your device. The file download size for the Core Launcher is ~2.5GB. Once installed, the Launcher requires ~5GB of disk space. To check the total disk space left on your ...
Mobile Version & Console
Core only works on PC, but we may consider expanding to other devices in the future. Please stay tuned! With billions of mobile game downloads every year, it seems almost inevitable that mobile games join the prominence once exclusively owned by ...
Running Core On Mac
Core is officially supported on Windows 10. However, many users have had success running Core on Mac via different utilities. Users can try using Bootcamp. Please note that Support can only provide assistance for running on Windows 10. Here is how ...
Saving Data: OneDrive or Cloud
Saving Core data (projects, files, etc.) to OneDrive or other cloud services can cause file corruption and/or data loss. As such, we recommend that users store their data on their local HDD or SSD and back-up files to another drive or service such as ...
Recovering Deleted Games and Content
In the event you have deleted a project from "My Projects" under the "Create", this will also delete the project from C:\Users\User\Documents\My Games\Core\Saved\Maps (default path where "Users" and "User" are unique to your PC). Also, please note ...
System Requirements
We want to make sure you are able to run Core and enjoy the many amazing features. Below are specifications that you will need to meet to have a seamless experience. Below are the minimum and recommended system requirements to run Core. As every PC ...
Report a Bug or Issue
Ran into a hiccup? To help us support you as quickly as possible please provide as many details as possible in the Description field. Include the following: Your computer’s specs. Log files (please the Additional Support section here for more info). ...
Having Trouble Running Core
In the event that you encounter a fumble installing Core, there’s quite a few things you can tackle to hopefully get you back in the game. 1. Minimum System Requirements Your computer must meet the system requirements to install and run Core, which ...